jlvet Casino Privacy Policy

jlvet Casino ("jlvet", "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard personal data when you access or use the jlvet platform, create an account, make deposits or withdrawals, or interact with our customer support services.

This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations. jlvet Casino operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR) and adheres to applicable Anti-Money Laundering and Counter-Terrorism Financing regulations in the Philippines.

We encourage all jlvet Casino users to read this Privacy Policy carefully. If you have questions or concerns about our data practices, please contact our Data Protection Officer using the contact details provided in Section 14 of this Policy.

jlvet Casino, operating at jlvet.cam, is the data controller responsible for the personal information you provide when using our platform. As data controller, jlvet Casino determines the purposes and means of processing your personal data.

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with the Philippine Data Privacy Act and addressing data subject requests. The DPO can be contacted via the details provided in Section 14 of this Privacy Policy.

jlvet Casino's registered office is located in Metro Manila, Philippines. All personal data collected from Philippine residents is processed in accordance with Philippine law and PAGCOR regulatory requirements.

jlvet Casino collects several categories of personal information to provide gaming services, ensure regulatory compliance, and maintain platform security. The types of data we collect include:

3.1 Account Registration Data

When you create a jlvet Casino account, we collect:

• Full legal name (as it appears on government-issued ID)
• Date of birth (to verify age eligibility of 21 years or older)
• Philippine mobile phone number
• Email address
• Username and password (passwords are stored in encrypted form)
• Residential address (for geographic verification and regulatory reporting)

3.2 Identity Verification (KYC) Data

To comply with Philippine Anti-Money Laundering regulations and PAGCOR licensing requirements, jlvet Casino collects:

• Government-issued identification documents (valid Philippine passport, driver's license, UMID, PhilSys ID, or Voter's ID)
• Proof of address documents (utility bills, bank statements, or government correspondence issued within the last three months)
• Selfie photographs for biometric verification
• Source of funds documentation when requested during enhanced due diligence procedures

3.3 Financial and Transaction Data

When you deposit funds, place bets, or request withdrawals, we collect:

• Payment method details (GCash account name, Maya account reference, bank account number for UnionBank/BPI/BDO, USDT wallet address)
• Transaction history including amounts, timestamps, and payment method used
• Betting history, game activity logs, and wagering patterns
• Bonus claims, promotional code usage, and loyalty reward activity

3.4 Technical and Usage Data

We automatically collect certain technical information when you access jlvet Casino:

• IP address and geolocation data (to verify Philippine residency and detect prohibited jurisdictions)
• Device information including operating system, browser type, screen resolution, and device identifiers
• Session data such as login times, pages visited, and features used
• Cookies and similar tracking technologies (detailed in Section 11 below)

3.5 Communications and Support Data

When you contact jlvet Casino customer support or participate in surveys, we may collect:

• Chat transcripts and email correspondence
• Support ticket details, complaint descriptions, and resolution records
• Survey responses and feedback provided voluntarily by users

jlvet Casino processes personal information for the following purposes:

4.1 Account Management and Service Delivery

• Creating and maintaining your jlvet Casino account
• Verifying your identity and eligibility to use our services
• Processing deposits, withdrawals, and other financial transactions
• Administering bonuses, promotions, and loyalty rewards
• Providing customer support and responding to inquiries

4.2 Regulatory Compliance and Legal Obligations

• Complying with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations under Philippine law
• Meeting PAGCOR licensing and reporting requirements
• Responding to lawful requests from government authorities, regulatory bodies, and law enforcement agencies
• Preventing fraud, money laundering, terrorist financing, and other illegal activities
• Enforcing our Terms & Conditions and other platform policies

4.3 Security and Fraud Prevention

• Detecting and preventing fraudulent activity, account abuse, and bonus exploitation
• Monitoring suspicious betting patterns and potential collusion
• Protecting the integrity of games and ensuring fair play
• Securing jlvet Casino's systems and infrastructure against cyber threats

4.4 Platform Improvement and Analytics

• Analyzing user behavior and engagement to improve the jlvet platform experience
• Conducting research to develop new features and optimize existing services
• Generating aggregated, anonymized statistics for business analysis (such aggregated data does not identify individual users)

4.5 Marketing and Communications

• Sending transactional notifications (deposit confirmations, withdrawal status updates, account alerts)
• Providing promotional offers, bonus announcements, and platform updates (you may opt out of marketing communications at any time)
• Conducting surveys and requesting feedback to improve our services

jlvet Casino processes personal data in accordance with the principles set forth in the Philippine Data Privacy Act. The legal bases for our processing activities include:

• Contractual Necessity: Processing is necessary to perform our contract with you (i.e., the Terms & Conditions you accepted when creating a jlvet Casino account). This includes account management, payment processing, and service delivery.
• Legal Obligation: Processing is required to comply with Philippine laws and regulations, including AML/CFT requirements, PAGCOR reporting obligations, and tax laws.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, security monitoring, platform optimization, and enforcement of our Terms & Conditions, provided these interests do not override your fundamental rights and freedoms.
• Consent: Where applicable law requires, we obtain your explicit consent before processing certain categories of personal data, such as marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.

jlvet Casino does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share personal data with the following categories of recipients under strict confidentiality and data protection obligations:

6.1 Payment Service Providers

To process deposits and withdrawals, jlvet Casino shares necessary transaction data with payment processors including GCash, Maya (PayMaya), BPI, BDO, UnionBank, Coins.ph, and cryptocurrency payment gateways. These providers are contractually obligated to use your information solely for payment processing and to maintain appropriate security measures.

6.2 Identity Verification and KYC Providers

We may share personal data with third-party KYC verification services that assist with identity document authentication, biometric verification, and fraud screening in compliance with PAGCOR and AML regulations.

6.3 Regulatory Authorities and Law Enforcement

jlvet Casino may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), Bureau of Internal Revenue (BIR), National Privacy Commission (NPC), Philippine National Police (PNP), and other government agencies when required by law or in response to lawful requests, subpoenas, or court orders.

6.4 Technology and Infrastructure Providers

We engage reputable third-party service providers for web hosting, database management, cybersecurity, and technical support. These providers have access to personal data only to the extent necessary to perform their services and are bound by confidentiality agreements.

6.5 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or part of jlvet Casino's assets, personal data may be transferred to the acquiring entity. We will notify affected users of any such transfer and ensure that the receiving party commits to protecting personal data in accordance with this Privacy Policy.

jlvet Casino primarily processes personal data within the Philippines using servers and infrastructure located within Philippine jurisdiction. Where personal data must be transferred to service providers located outside the Philippines (for example, for cloud hosting or cybersecurity services), jlvet Casino ensures that such transfers comply with the Philippine Data Privacy Act.

International transfers are conducted only to jurisdictions recognized by the National Privacy Commission as providing adequate data protection or under contractual arrangements that include Standard Contractual Clauses or equivalent safeguards. jlvet Casino requires all international service providers to implement technical and organizational measures equivalent to those required under Philippine law.

jlvet Casino implements comprehensive technical and organizational security measures to protect personal data against unauthorized access, disclosure, alteration, and destruction. Our security practices include:

• Encryption: All data transmitted between your device and jlvet Casino's servers is encrypted using 256-bit SSL/TLS encryption. Sensitive data stored in our databases, including passwords and financial information, is encrypted at rest.
• Access Controls: Access to personal data is restricted to authorized jlvet Casino employees and contractors who require access to perform their job functions. All personnel with data access undergo background checks and are bound by strict confidentiality obligations.
• Authentication: jlvet Casino accounts are protected by secure password requirements and optional two-factor authentication (2FA) for enhanced security.
• Network Security: Firewalls, intrusion detection systems, and regular vulnerability assessments protect jlvet Casino's infrastructure from cyberattacks.
• Monitoring and Incident Response: Security events are monitored continuously, and jlvet Casino maintains an incident response plan to address data breaches promptly in accordance with the requirements of the Philippine Data Privacy Act.

While jlvet Casino employs industry best practices to protect personal data, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying jlvet Casino immediately of any unauthorized account activity.

jlvet Casino retains personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Active Account Data: Personal data associated with active jlvet Casino accounts is retained for the duration of your relationship with us.
• Closed Account Data: Following voluntary account closure, personal data is retained for a period of five (5) years to comply with PAGCOR record-keeping requirements and Anti-Money Laundering regulations.
• Transaction Records: Financial transaction records, including deposits, withdrawals, and betting history, are retained for five (5) years from the date of the transaction as required by Philippine AML/CFT laws.
• Identity Verification Documents: Copies of government-issued identification documents are retained for five (5) years following account closure or the last transaction, whichever is later.
• Marketing Communications: If you opt out of marketing communications, jlvet Casino will retain your contact information on a suppression list to ensure we do not send you promotional materials in the future.

Upon expiration of the applicable retention period, personal data will be securely deleted or anonymized. Where data must be retained for regulatory or legal reasons beyond the standard retention period, jlvet Casino will continue to protect such data in accordance with this Privacy Policy.

Under the Philippine Data Privacy Act, you have the following rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal data jlvet Casino holds about you. You may access much of this information directly through your jlvet Casino account dashboard.
• Right to Correction: You have the right to request correction of inaccurate or incomplete personal data. You can update many details yourself via your account settings.
• Right to Erasure: You may request deletion of your personal data, subject to jlvet Casino's legal obligation to retain certain records for regulatory compliance. Where applicable, jlvet Casino will anonymize rather than delete data when retention is legally required.
• Right to Object: You have the right to object to processing of your personal data for direct marketing purposes. You can opt out of promotional emails by clicking the unsubscribe link in any marketing communication.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to request transfer of that data to another service provider where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing conducted before withdrawal.
• Right to Lodge a Complaint: If you believe jlvet Casino has violated your privacy rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

To exercise any of these rights, please contact jlvet Casino's Data Protection Officer using the contact information provided in Section 14. We will respond to your request within fifteen (15) business days, as required by Philippine law.

jlvet Casino uses cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and deliver personalized content. Cookies are small text files stored on your device that allow jlvet Casino to recognize your browser and remember certain information.

The types of cookies jlvet Casino uses include:

• Essential Cookies: Required for the jlvet platform to function properly, including session management, authentication, and security. These cookies cannot be disabled without impairing core functionality.
• Analytics Cookies: Used to collect aggregated, anonymized data about how users interact with jlvet Casino, helping us improve the platform experience.
• Preference Cookies: Remember your settings and preferences, such as language selection and display options, to provide a customized experience.
• Marketing Cookies: Track your browsing activity across sessions to deliver relevant promotional offers and measure the effectiveness of advertising campaigns.

You can manage cookie preferences through your browser settings. Disabling certain cookies may limit your ability to use some features of jlvet Casino. For more information on cookie management, please refer to your browser's help documentation.

jlvet Casino is strictly intended for use by individuals who are at least 21 years of age. We do not knowingly collect personal information from individuals under the age of 21. Our registration process requires users to confirm they meet the minimum age requirement, and we conduct age verification checks as part of our KYC procedures.

If jlvet Casino becomes aware that we have inadvertently collected personal data from a person under 21 years of age, we will take immediate steps to delete such information from our systems and close the associated account. Any funds in such accounts will be confiscated in accordance with Philippine gambling regulations.

Parents or guardians who believe their child has provided personal information to jlvet Casino should contact our Data Protection Officer immediately so that appropriate action can be taken.

jlvet Casino may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered users via email and post a prominent notice on the jlvet Casino website. The updated Privacy Policy will take effect on the date specified in the notification.

Your continued use of jlvet Casino after the effective date of any amendments constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how jlvet Casino protects your personal information.

Previous versions of this Privacy Policy are archived and available upon request from our Data Protection Officer.

If you have questions, concerns, or requests regarding this Privacy Policy or jlvet Casino's data protection practices, please contact our Data Protection Officer:

Data Protection Officer
jlvet Casino
Email: [email protected]
Mailing Address: Metro Manila, Philippines

For general customer support inquiries, including account management and transaction assistance, please contact:
Email: [email protected]
Live Chat: Available 24/7 via the jlvet Casino website

We aim to respond to all privacy-related inquiries within fifteen (15) business days. For complaints regarding alleged violations of your data privacy rights, you may also contact the National Privacy Commission of the Philippines.

This Privacy Policy was last updated on January 1, 2026. By using jlvet Casino after this date, you confirm your acceptance of the updated Privacy Policy.